BERLIN — State-of-the-art Web surfing, for all of its breathtaking speed, can be baffling. A favorite page gets hung up. A data-intensive application, like playing a video or downloading large files, stutters or stops. Is it the telecommunications operator? Is it the Web site? Is it the smartphone or the computer? Or just a sign of Internet thrombosis?
Krishna Gummadi, the head of the Networked Systems Research Group at the Max Planck Institute for Software Systems, in Saarbrücken, Germany, says the blame often lies with the telecom operator, which is selectively slowing broadband speeds to keep traffic flowing on its network, using a sorting technique called throttling.